Shipping Policy

Shipping Policy

Welcome to The Faithful Trends! We are committed to providing a smooth and reliable shopping experience for all our customers. Below, you’ll find everything you need to know about our shipping policy, including shipping times, rates, and more.

Processing Time

  • Order Processing: All orders are processed within 1-3 business days. You will receive an email confirmation with tracking information once your order has been shipped.
  • Holiday Processing: Please note that orders placed during holidays or peak seasons may take slightly longer to process due to higher order volumes.

Shipping Rates & Delivery Times

We offer a range of shipping options to meet your needs. Shipping rates and estimated delivery times are as follows:

Domestic Shipping (Within United Kingdom):

  • Standard Shipping (3-7 business days): FREE
  • Expedited Shipping (1-3 business days): £5.99

International Shipping:

  • Standard International Shipping (10-20 business days): £9.99
  • Expedited International Shipping (7-10 business days): £15.99

Please note that international delivery times may vary depending on your location, customs processes, and local postal services.

Free Shipping

  • We offer Free Standard Shipping on all domestic orders over $50 (or adjust based on your promotion).

Order Tracking

Once your order is shipped, you will receive a shipping confirmation email that includes your tracking number. You can use this tracking number to monitor the progress of your delivery.

Customs, Duties, and Taxes

For international orders, please be aware that import duties, taxes, and customs fees may apply, depending on your country’s regulations. These fees are not included in your shipping costs and are the responsibility of the customer.

Shipping Delays

While we strive to deliver your order within the estimated delivery time, delays may occur due to factors beyond our control, such as inclement weather, customs processing, or courier delays. We appreciate your patience and understanding.

Undeliverable Packages

In the rare event that your package is returned to us due to an incorrect address or unsuccessful delivery attempts, we will contact you to confirm your shipping details and reship the package. Additional shipping fees may apply for reshipments.

Lost or Damaged Packages

If your package is lost or damaged in transit, please contact us immediately at thefaithfulfilmproduction@gmail.com with your order number and details. We will work with the courier to resolve the issue and ensure you receive your items.

Contact Us

If you have any further questions regarding our shipping policy, please feel free to contact us at thefaithfulfilmproduction@gmail.com or via our Contact Us page. We’re here to help.